The COVID-19 pandemic had an intense impact on the global economy and healthcare system — including the dental industry. In the early days of the pandemic, dental offices were forced to close except for emergency procedures, while other businesses quickly shifted to a work from home setting to continue their operations.

Businesses around the globe, including those in the dental industry, felt the impact of the COVID-19 pandemic. Some companies were forced to shut down, while others switched to a work from home setup to keep their operations afloat. Dental clinics, however, didn't have a choice but to temporarily halt their operations to prevent staff and patients from being infected.

The evolution of dental technology has improved the way dental clinics operate. Practice management software streamlines processes such as billing, patient scheduling, and reporting, while 3D imaging and laser dentistry provide patients with more accurate diagnoses and better treatment options.

No other cyberthreat is as common and costly as a phishing attack. But despite all the warnings about phishing scams and emails, why are so many people still being fooled into opening phishing emails and clicking on compromised links? This is because cybercriminals are becoming more creative and are always looking for ways to trick even trained individuals into opening malicious emails.

Most dentists in Arizona, California, Nevada, Oregon and Washington rely on passwords to protect their patient records and limit the people who can access them. However, with the frequency of cyberattacks increasing daily and hackers getting more creative with how they infiltrate your network, passwords alone are not enough to keep them out.

As a small- to medium-sized business (SMB) owner, keeping your dental clinic’s valuable data safe should be a priority. Cybercriminals often target SMBs and healthcare organizations because compared to larger corporations, these entities often lack the technology and manpower to run an efficient cybersecurity system, making them easier to infiltrate.

As cyberattacks against small- to medium-sized businesses (SMBs) continue to grow, one sector, in particular, has seen a significant increase in attacks over the years — the healthcare sector. Not only can a cyberattack disrupt the daily operations of healthcare providers, but it can also compromise their patients as well.

2019 showed that businesses of all sizes are not immune to cyberattacks. Hackers have developed new malware and techniques to infiltrate and steal corporate data hosted on traditional IT infrastructure, the cloud, mobile devices, and email platforms. As the year draws to a close, we look back at the most pressing cyberattacks of 2019, as well as rising cyberthreats for 2020.
Phishing attacks
Phishing remains the most widely used and most successful form of cyberattack because of its speed.

You’re probably thinking, “Who would want to steal data from a dental office?”

Hackers, that’s who. In July 2018, reports revealed that data from over 150,000 National Health Service (NHS) patients was shared over a period of three years. During the same year, a targeted cyberattack on the Singapore government’s health database compromised personal data from 1.5 million patients.