REAL PRACTICES. REAL RESULTS.
Cybersecurity is an important focus for us in the dental field, and Pact-One keeps us safe and informed. We recommend Pact-One to anyone who seeks tech support.
Kim S., Practice Manager
Vancouver, Washington · Client since 2013
PRACTICE TYPE
High-tech digital workflow
A fully digital practice where network reliability directly determines how many patients they can see each day.
CYBERSECURITY
Protected & informed
Ongoing threat protection plus proactive communication — always aware of what’s being done to keep them safe.
RELATIONSHIP LENGTH
12+ years
A partnership that started at the practice’s startup and has kept running ever since.
SUPPORT STANDARD
Responsive every time
Patient care-impacting issues get an immediate response. Everything else is resolved the same day.
IT CHALLENGES
My team is overwhelmed with tech issues.
Computers freeze. Software crashes. X-rays won’t load. Your team spends more time fixing problems than helping patients and every empty chair costs you.
We had a security scare and it shook us.
One gap in your security is all a hacker needs. Inconsistent antivirus and ‘set it and forget it’ protection leaves your patient data (and your practice) exposed. And the cheap IT companies? They’re counting on you not noticing.
We lost data and had no idea where to start.
A patient file gets deleted. A system crashes mid-procedure. Without a recovery plan, a single incident can bring your entire practice to a halt and put your patients’ records at risk.
Every time we grow, our IT falls apart.
Adding operatories. Opening a new location. It should be exciting… not the moment everything breaks. The problem isn’t your growth. It’s working with vendors who react instead of partners who plan.
For 20+ years, we’ve been the team dental practices switch to when they’re done settling.
1 MINUTE · 7 QUESTIONS · PERSONALIZED RESULTS
Seven quick questions tell you exactly where your practice is exposed — downtime risk, HIPAA gaps, backup failures, and more. Takes less time than a consultation call.
SAMPLE RESULT
YOUR IT HEALTH SCORE
48 /100
Moderate Risk — Action Recommended
Your IT has a solid base but gaps in security, backup, or support coverage are putting your practice at risk. A free IT Analysis will show you exactly where to focus first.
No confirmed backup — data loss risk is critical
Known HIPAA gaps present — review needed
Break-fix support leaves gaps between incidents
WHAT DENTAL PRACTICES GET WITH PACT-ONE
Slow, crashing systems shouldn’t cost you chair time or your team’s sanity. Get on-demand support from U.S.-based, dental-trained techs by phone, email, or chat, because every minute a chair sits empty is money you can’t get back.
Threats evolve every day, your defenses should too. Your security is continuously monitored and updated as the landscape shifts, so you’re never left holding a vulnerability you didn’t know existed.
Automated, encrypted, redundant backups mean a deleted file or system crash is an inconvenience, not a crisis. Whatever hits (hardware failure, human error, or a bad actor) you’re back up and running before it costs you.
Whether you’re adding chairs, relocating, or expanding to a second location, your technology is planned in advance and executed without disrupting a single patient appointment.
SWITCHING IT PROVIDERS IS EASIER THAN YOU THINK
From initial meeting to go-live, a dedicated onboarding team handles every aspect of your service transition. You know every step before we take it.
Your dedicated POD includes client success, help desk, and security specialists — all working together. They know your setup so the right person is always ready.
Month-to-month after year one. We earn your business every month — no multi-year handcuffs or fine print.
LET’S START WITH A CONVERSATION
One of our dental IT specialists is standing by to discuss the needs, challenges, and goals of your practice.
We’ll reply within 2 business hours. Your info stays confidential.
Pact-One Solutions, LLC
KRISTINE
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Pact-One Solutions, LLC
KRISTINE
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Pact-One Solutions, LLC
KRISTINE
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