About Us

The Story of Pact-One Solutions

Pact-One Solutions began its journey in 2003, delivering IT support specifically designed for dental practices across the Western United States. Recognizing the rapid advancement of technology and the rise of digital threats, we embraced the challenge of evolving alongside these demands. Driven by a commitment to empower more dental professionals, we transitioned to a managed service provider model, offering an all-inclusive approach to IT management with a dedicated team of certified technicians and advanced cybersecurity tools.

Today, through dedicated "pacts", we proudly serve as a reliable IT partner for thousands of dental professionals throughout the United States.

Pact-One by the Numbers

20+

Years as a trusted dental IT partner.

95%

Client satisfaction rate.

1,000+

Dental professionals achieving worry-free dental IT.

Why Choose Pact-One?

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Dental Expertise

Your dental practice requires expertise in the dental industry. From healthcare cybersecurity and HIPAA compliancy to practice management and imaging software, our technicians have the expertise you’re searching for.

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Our size

Your support requests don’t get routed to some unknown technician in a foreign country. They’re handled in-house and assigned to a dedicated POD of technicians - giving you access to techs that know the ins and outs of your business, team, and operation.

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No Surprises

Surprise vacation = GREAT! Finding out you have outdated technology, and your practice is at risk = NOT GREAT! With Pact-One, you get full transparency from the start. We’ll work as your long-term business partner to build and deliver the right IT solution to meet your needs.

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No Finger Pointing

Nothing is more frustrating than getting the runaround or playing the “he said, she said” game. We work in tandem with your vendors (practice management, imaging, ISP, etc.) to ensure optimal performance and minimal downtime.

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Our Mission

Empower dental practices across the United States through reliable IT services and advanced cybersecurity solutions. We are dedicated to ensuring your technological foundation is secure, efficient, and future-ready so you can focus on delivering exceptional care to your community. Through expertise, personalized strategies, and unwavering support, we partner with dental practices of all sizes, specialties, and stages of growth to help them thrive in today’s fast-paced, technology-driven landscape.

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Our Team

From our magical Technicians and selfless Client Success Managers to our welcoming Client Service Representatives and devoted Leadership, the Pact-One Team packs a punch in the dental technology space. Not only are we dental technology experts, but we’re foodies, gamers, homebrewers, golf enthusiasts, sports nuts, travelers, explorers, and SO MUCH MORE! We invite you to get to know our dynamic team.

MEET THE TEAM

Outsource Your Dental IT. Experience Positive ImPACT.

We don’t just manage IT—we transform how technology powers your success. Don’t just take our word for it—hear it from our clients.

Stay In-The-Know About IT

Technology changes fast. Stay in-the-know with quick tips, tricks,
and industry news.

Fully Managed IT with a Trusted Dental IT Company

Don’t let the burden of IT hinder your ability to create more smiles.
Take the first step to worry-free IT – your dedicated Client Success Manager is standing by!

TAKE THE FIRST STEP

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